This privacy policy sets out how Four and Twenty Music uses and protects any information that you provide when you use this website.
By visiting this site, you consent to us collecting and using information in accordance with this privacy policy. If you have any further questions regarding this policy, please contact us at admin@fourandtwentymusic.com.
Four and Twenty Music may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with the changes. This policy is effective from 26 July 2014 and was last updated on 24 May 2018.
What we collect
We may collect information from you by which you can be identified, such as your name and e-mail address, when you place an order or subscribe to our newsletter. Additionally we may also collect location and traffic data (including IP address and browser type) if you place an order; product pages visited and content viewed while your session is active; your product reviews if you choose to leave them on our website.
All searches performed using the internal site search are logged in the database, including the search query, number of hits found, and date and time. The search logs are stored indefinitely.
You may browse and access information on our site anonymously. We will collect personally identifiable information from you only if you voluntarily submit such information to us. You can always refuse to supply this information, however this may prevent you from engaging in certain activities on our site.
We may also collect non-personally identifiable information about users whenever they interact with our site, including the browser name, the type of computer and other information about your means of connection to our site.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To enable us to respond to your customer service requests and support needs more efficiently.
- To personalise your experience on our website.
- To improve our site using feedback provided by you and aggregate information about how users as a group use our services and resources.
- To enable us to process payments. We use a third party (PayPal) to process payments for purchases made through this site and they may also collect your personal information. Please refer to the PayPal’s privacy policy for further details.
- To send information and updates pertaining to your order.
If a user decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. If at any time you wish to unsubscribe from receiving future emails, you may do so via the link included in the footer of each email. We use a third party (MailChimp) for our newsletters, and they may also collect your personal information. Please refer to MailChimp’s privacy policy for further details.
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if cookies are disabled, the website may not function as intended.
Embedded content
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. In particularly we note that this site uses embedded Youtube videos.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.